๐ด Active Blockers
Items blocking critical path โ require resolution before downstream work can proceed
BS Monthly Billing Not Supported
TB Business Systems confirmed: monthly billing for end customers is NOT available. Minimum cycle = 3 months. Requires development across 6 BS platforms. CEO position: monthly is must-have, annual-only = blocker for launch.
Owner: TB Business Systems ยท Estimate pending ยท Strategy: HU launch with workaround, full monthly support from PT onward
Roadmap Sign-off Overdue
NEO expansion roadmap not yet signed off. Due 31.3.2026. Blocks resource allocation and downstream planning.
Owner: Shoptet Management ยท Status: In progress, delayed
Budget Approval Overdue
Expansion team budget not approved. Due 31.3.2026. Blocks hiring and vendor commitments.
Owner: TB Management ยท Status: In progress, delayed
Add-on Boundary Undefined
NEO single plan โฌ19.90 โ what is in base vs. paid upsell? Undefined boundary blocks Price Endpoint design (endpoint must know what line items to return).
Owner: Product ยท Prereq for Price Endpoint
CRM Module โ No Per-Country Scoping
CRM cannot scope contacts per country. Partner needs separate e-shop per market = unsustainable for 6 markets. Asana task created in Expansion Fork section.
Owner: Dev (CRM rewrite) ยท Severity: Medium-term
Internal Stakeholder Validation Sessions
Cross-functional stresstest before external commitments
โ
Plugins & Agencies
24.3. ยท Kateลina
โ
Legal & Compliance
25.3. ยท Laura
โ
Care & Onboarding
27.3. ยท Zlatรก
โ
Legal: No objective legal barriers for co-brand vs. whitelabel โ decision is commercial. Single-contract + VOP-reference-per-country model validated.
โ
Care: High-level expansion support plan committed, tied to internal AI development. Product marketing scoped to GTM workstream.
โ ๏ธ Plugins: Add-on activation is merchant-initiated (not partner-initiated). CRM per-country scoping = architectural debt. Add-on boundary in NEO plan undefined.
Price Endpoint Architecture
Shoptet owns all pricing logic ยท Partner calls API โ receives full billing statement
๐
Architecture
Confirmed
๐
BS Request Doc
Shared 25.3.
๐ง
SLA + Dispute
Not started
โ ๏ธ Monthly billing blocker: TB Business Systems confirmed monthly billing NOT supported (min 3 months). Dev required on 6 BS platforms. Estimate pending. HU workaround strategy: launch without full BS support, full monthly from PT.
| Task | Priority | Status | Due | Area |
| Price construction |
High |
In progress |
30.4. |
Expansion team |
| Cost calculation |
High |
In progress |
30.4. |
Expansion team |
| Define new cross-group billing standard |
High |
Not started |
30.6. |
team.blue |
| Develop central pricing endpoint (Shoptet HQ) |
High |
Not started |
30.6. |
Product Dev |
| Align WebsupportHU integration with pricing API |
High |
Not started |
30.6. |
Partnerships |
Completed Documents
Shipped artifacts available for stakeholder reference
๐ BS Integration Request โ Shared with TB Business Systems 25.3.
๐ 360ยฐ Stresstest EN โ Complete, all scenarios covered
๐ Support Enablement Framework โ 6 artifacts, EN
๐ AI/Agentic Commerce Vision v2 โ For TB senior stakeholders
๐ NEO Product Vision โ CJ-structured, 3 friction pillars
๐ NEO รstava โ Living project constitution (updated 30.3.)
Pending / On Horizon
๐ Sendcloud RFC โ Drafted, not yet shared. Logistics validation pending.
๐ Storecove evaluation โ E-invoicing, verify HU/PT coverage
๐ SLA definition โ For price endpoint, awaiting TB input
๐ Dispute resolution workflow โ Not started, depends on SLA