πŸš€
Shoptet NEO Expansion

Programme Dashboard

Last updated: 8 April 2026 · Source: Asana + Strategic Context

23
Open Tasks
0 completed
3
Overdue
Due ≤ 31 Mar 2026
7/7
Q1 Validation Sessions
All completed
Q2
Execution Frame
Unlock → Build → Execute
🚨 Active Blockers & Critical Items

BS Monthly Billing

TB Business Systems cannot support monthly billing for end customers β€” minimum 3-month cycle. Dev required across 6 BS platforms. Estimate awaited from TB Business Systems. Strategy: HU with workaround, full monthly from PT.

CRITICAL

Custom Pricing / Price Endpoint

BS Integration Request delivered 25.3.2026. Awaiting TB response. Architecture confirmed: Shoptet owns ALL pricing logic; partner calls API. Remaining: SLA definition, dispute resolution, TB alignment.

CRITICAL β€” Overdue

Budget Approval

Dedicated headcount for expansion team pending TB budget sign-off. Due 31 Mar β€” overdue. Blocks committed roadmap and execution kickoff.

HIGH β€” Overdue

Roadmap Sign-off

Finalize and sign off the Neo expansion roadmap. Depends on budget approval. Due 31 Mar β€” overdue. Backlog workshop-ready (51–67 FTE-mo MVP+P0).

HIGH β€” Overdue
πŸ—ΊοΈ Market Sequencing
Decided at TB level, April 2026
HU
Hungary
Live (pilot)
IT
Italy
Register.it · SDI 4/4
PT
Portugal
TB PT 148K · SAF-T 3/4
NL
Netherlands
Wave 2 (2027+)
DK
Denmark
Wave 2
SE
Sweden
Wave 2
⚠️ Sequence change: TB decided IT before PT (Register.it distribution, strategic priority). Previous Shoptet recommendation was PT first (lower complexity). IT requires SDI e-invoicing (10–14 FTE-mo) β€” highest compliance cost in pipeline.
πŸ“‹ Q2 2026 Execution Frame
Unlock → Build → Execute
πŸ”“ Unlock (Week 1–2)
  • ☐ Budget approval → headcount
  • ☐ Branding decision (WL vs co-brand)
  • ☐ Transfer pricing one-pager
πŸ—οΈ Build (Week 3–8)
  • ☐ Price Endpoint development
  • ☐ API expansion (store config)
  • ☐ CRM per-country refactoring
  • ☐ Support enablement framework
πŸš€ Execute (Week 9+)
  • ☐ IT market preparation kickoff
  • ☐ TB BS billing alignment
  • ☐ HU pilot KPI tracking
πŸ“Š Task Breakdown by Workstream
Asana project 1213595908988015 · Live data
Critical
High
In Progress
Not Started
Project Management and Strategy
Finalize and sign off the Neo expansion roadmap Product Dev CRITICAL In Progress 31 Mar ⚠️
Approve budget for the Shoptet Neo expansion team team.blue CRITICAL In Progress 31 Mar ⚠️
Partner Integration (PIH)
Resolve custom pricing blocker (Crucial Dependency) team.blue CRITICAL In Progress 31 Mar ⚠️
Finalize data pipeline integration with WebsupportHU ecosystem Product Dev HIGH In Progress 30 Apr
Expansion Fork & Core Abstraction Layer
Define and document the core abstraction layer architecture Product Dev HIGH In Progress 30 Apr
Create the "Shoptet Neo" expansion fork from the main repository Product Dev HIGH Not Started 30 Jun
Isolate country-specific logic into the configuration layer Product Dev HIGH Not Started 30 Jun
Set up independent CI/CD deployment pipelines Product Dev HIGH Not Started 30 Jun
Design Universal Tax Compliance Engine Product Dev HIGH Not Started 30 Jun
Billing Strategy & Pricing API
Price construction Expansion team HIGH In Progress 30 Apr
Cost calculation Expansion team HIGH In Progress 30 Apr
Develop central pricing endpoint on Shoptet HQ side Product Dev HIGH Not Started 30 Jun
Define new cross-group billing standard team.blue HIGH Not Started 30 Jun
Align WebsupportHU integration with the new pricing API Partnerships HIGH Not Started 30 Jun
NEO Core & Configuration
Integrate local payment gateways (SimplePay, Barion, ShoptetPay) Shoptet Pay HIGH Not Started 31 Jul
Configure mandatory MPL logistics & locker widgets Product Dev HIGH Not Started 31 Jul
Implement NAV 2025 real-time tax reporting Product Dev HIGH Not Started 31 Jul
Set up native XML feeds for ÁrukeresΕ‘ and Google Shopping Product Dev HIGH Not Started 31 Jul
Partner-Side Onboarding & Activation
Develop fully localized HU setup wizard Product Dev HIGH In Progress 31 Jul
Automate DNS/DKIM domain verification flow Partnerships HIGH Not Started 30 Jun
"First order within 7 days" tracking dashboard Partnerships HIGH Not Started 31 Jul
Set up automated alerts for 14-day inactivity Partnerships HIGH Not Started 31 Jul
Support & Retention (WebsupportHU)
Establish Tier 1 Support SLA for the local partner Partnerships HIGH Not Started 31 Jul
Deploy Shoptet Knowledgebase HU (Micro-learning video tutorials) Partnerships HIGH Not Started 31 Jul
Implement uncensorable offboarding feedback loop Partnerships HIGH Not Started 31 Jul
πŸ“ Backlog Sizing (Workshop-ready, Apr 2026)
Estimates from neo_backlog_FINAL.md · ±30% tolerance
23–27
MVP (FTE-mo)
28–40
P0 HU (FTE-mo)
51–67
MVP+P0 Combined
~7–10 people, 6–8 months
187–278
SCALE (FTE-mo)
~14–19 people, 14–18 months
ℹ️ Key bottleneck: CORE team capacity (SOFA 14–18, API extensions 30–45, CRM rewrite 10–14) β€” not the 8-FTE Expansion team. No formal CORE capacity commitment = SCALE has no timeline.
⚑ Infrastructure & Scaling Risks
Add-on token SPOF (I3)
Partner silo down → all that partner's add-ons unavailable platform-wide. Worsens with each market. Fix: centralized token issuance + partner migration. MEDIUM
Campaign engine CZ/SK only
Cannot be used in HU or any expansion market. GTM must solve acquisition/retention via alternative channels. No timeline for fix. HIGH β€” GTM impact
CRM per-country rewrite
Current CRM cannot scope contacts per country β€” blocks multi-market plugin developer management. Asana task created.
SOFA prerequisite
2026 = "year of SOFA". HU on legacy (transitional). PT/IT launch requires SOFA production readiness. Missing: checkout API, cart management, Inertia.js freshness.
πŸ’° Commercial Model Snapshot
€19.90/mo
Single plan, ARPU via take rate + add-ons
50%
Revshare (partner provides L1 support)
Shoptet wants higher share
Hybrid
Annual base + monthly usage layers (target)
🎯 Key Decisions Pending (Q2)
Branding β€” WL vs co-brand for IT/PT
OPEN
Decided
Apr 2026
Transfer pricing β€” cost data one-pager both sides
OPEN
Delivered
Apr 2026
Add-on boundary β€” what's "in plan" vs paid for NEO
OPEN
Decided
Q2 2026
CORE capacity commitment β€” formal allocation for NEO
MISSING
Committed
Q2 2026
IT market prep kickoff β€” Register.it GTM + SDI scoping
NOT YET
Kicked off
Q2 2026